Privacy Policy

1. What type of information do we collect?

We collect various types of information, including:
Personal Information: This includes your name, email address, password, communication preferences, payment details (e.g., credit card information), and any other information you provide when you make a purchase or contact us.
Technical Data: We automatically collect information such as your IP address, browser type, operating system, and device information, as well as data related to your interaction with our site (e.g., page response times, visit duration, page interactions).
User Interaction Data: This includes information about your interactions with our site, such as your browsing behavior, purchase history, and feedback.

2. How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

3. Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

4. How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

6. How do you use cookies and other tracking tools?

Cookies and similar tracking technologies are used for the following purposes:
Providing and Enhancing the User Experience: To offer personalized content and remember your preferences.
Performance and Analytics: To analyze website performance and improve our services.
Security: To ensure the security and integrity of our site.
Marketing and Advertising: To deliver relevant advertisements and measure their effectiveness.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire).

7. How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at maarten@radiowerk.studio, info@radiowerk.studio or send a letter to ADSOM GmbH, Hornstraße 3, 04249 Leipzig.

8. Questions and your contact information

If you would like to: correct, amend or delete any personal information we have about you, you are invited to contact us at maarten@radiowerk.studio, info@radiowerk.studio or send a letter to ADSOM GmbH, Hornstraße 3, 04249 Leipzig.

9. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.